Welcome to Xomelia (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our auto repair services.
If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Schedule a service appointment
- Request a quote
- Subscribe to our newsletter
- Contact us via email or phone
Personal Information May Include:
- Full name
- Email address
- Phone number
- Vehicle information
- Billing and payment information
- Service history
Automatically Collected Information:
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring website
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Provide and manage our auto repair services
- Schedule appointments
- Respond to inquiries
- Process payments
- Improve customer service
- Send service reminders
- Send promotional communications (if opted in)
- Improve website functionality and performance
We do not sell, rent, or trade your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings. However, disabling cookies may affect website functionality.
4. Sharing of Information
We may share your information only in the following situations:
- With service providers who assist in operating our business (payment processors, hosting providers, email platforms)
- To comply with legal obligations
- To protect our legal rights or prevent fraud
- In connection with a business transfer or merger
All third-party service providers are required to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
However, no electronic transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain service records
- Comply with legal obligations
- Resolve disputes
Once information is no longer needed, it is securely deleted or anonymized.
7. Your Privacy Rights (United States Residents)
Depending on your state of residence, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of certain data processing activities
To exercise your rights, please contact us using the information below.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website after changes are posted constitutes acceptance of those changes.
11. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Xomelia Auto Repair
504 24th Pl N
Birmingham, AL 35203
United States
Phone: +1 612-729-1025
Email: [email protected]